Terms & Conditions
Welcome to the world of K Sey Kourier, where our commitment to excellence in swift and secure courier services is matched only by our dedication to transparency and user satisfaction. By engaging with our website and availing yourself of our services and agree to our comprehensive terms and conditions. The registration of an account enhances your experience, and we trust you to uphold the accuracy and confidentiality of your account information. Shipments entrusted to us are expected to align with our guidelines covering size, weight, and content, ensuring the seamless processing and delivery of your items.
For the convenience of our valued customers, payments for services are required by the pricing and payment terms clearly outlined. The handling of your personal information is governed by our Privacy Policy, reflecting our commitment to safeguarding your privacy. While we strive for service excellence, it’s important to note that K Sey Kourier holds no liability for damages arising from the utilization of our services. The entirety of our website content is protected intellectual property, subject to copyright laws. We retain the authority to terminate or suspend services at our discretion, with reasons to communicate transparently to our users. The legal framework governing these terms is based on the laws of your jurisdiction, ensuring clarity and fairness in our interactions.
Updates to our terms may be implemented, and it is your responsibility to stay informed about any changes. By continuing to use our services, you affirm your acknowledgment and agreement to these detailed terms and conditions. Should you have any inquiries, our dedicated and knowledgeable customer support team is ready to assist, ensuring a seamless experience with K Sey Kourier.
Claims for loss or Damage:
Any claims related to loss or damage must be communicated to K sey Kourier in writing within 30 calendar days following the delivery of the Shipment. Failure to provide such notification within this timeframe will result in the inability to pursue any action for damages against K sey Kourier.The invalidity or unenforceability of any provision in these Terms and Conditions shall not impact the validity or enforceability of any other part.
Insurance Claim Notification:
The customer is required to initiate an insurance claim the day immediately following the receipt of the shipment. If the insurance option is selected, the reimbursed amount will be returned to the customer. In the event of parcel loss or damage, it is explicitly stated that the company shall not be liable for any reimbursement if the customer has opted not to purchase the insurance policy. These terms are legally binding and govern the conditions of insurance claims and liability for lost or damaged parcels.